FAQ

How are your products made?
All of my knitwear items are my original designs and are hand knit, mostly by me with some help from a couple amazing knitter friends during the busy season. I also screen print the muslin project bags myself, and all paper products are printed with the help of a local print shop.

How do I care for my wool items?
Hand wash your knits with lukewarm water and mild soap. Do not use hot water as it can cause your wool to felt and shrink. Lay your garment flat on a towel to dry, reshaping it as you do. Avoid hanging or twisting your knit.

Do you offer multiple sizes for your knitwear?
Since wool is a very springy fiber, the knits I create are one size fits most. Measurements for each item can be found on its product page.

When will my order ship?
Please allow 3-5 business days (knitting accessories) and 5-10 business days (hand knit items) for your order to be processed, packaged, and put in the mail. I use USPS for all of my shipping.

Are international orders subject to additional fees?
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Can I return my purchase?
If you are unhappy with your order, please contact me within 7 days of receiving your order so we can figure out how to fix it! Any returned item must be in its original condition and returned within 30 days of purchase.

Do you offer wholesale?
Many of the items I offer are available for wholesale. Just fill out the contact form and I’ll be in touch!